Accessibility

Access and Arrival

This year, the Musikfest Berlin will take place at the Philharmonie Berlin as well as at the Konzerthaus Berlin and in the St. Matthäus-Church. Here you can read information about barrier-free access so that you can enjoy your visit. For more information and to buy tickets please contact our ticket office.

Berliner Festspiele – Ticket Office

Contact, information, reservation, telephone bookings

Daily 11:00–17:00

Tel +49 30 254 89 100
inklusion@berlinerfestspiele.de

Philharmonie Berlin

Sixteen dedicated box seats/places are provided for visitors in wheelchairs and the persons accompanying them. Other seating options are available in the Great Hall as well as the Chamber Music Hall by taking a few steps. Zimmer frames and walking aids may not be taken into the auditorium for security reasons. These may be left in the cloakrooms or outside the respective entrance to the auditorium. The Philharmonie's Great Hall and the Chamber Music Hall have an induction loop for hearing aids. A receiver for this system can be obtained free of charge from the information desk. Accessible toilets are provided in the foyer.

If you use a wheelchair, please register your attendance at least one day before the performance. Please contact the Ticketing & Service team at tel. +49 (0)30 254 89 100.

The public parking facilities on the west side of the Philharmonie/Herbert-von-Karajan-Straße include a limited number of signposted disabled parking spaces. The underground car park below the Chamber Music Hall (entry via Scharoun-Straße) does not possess a lift to the foyer. In order to avoid a long walk, we recommend you travel by bus routes M48 and M85 (Kulturforum or Varian-Fry-Straße), line 200 (Philharmonie or Varian-Fry-Straße) and line 300 (Philharmonie or Varian-Fry-Straße).

Konzerthaus Berlin

For visitors with limited mobility, a lift is available via the stage entrance (Charlottenstraße). A total of 16 designated seats are available in the Great Hall for guests in wheelchairs and accompanying persons. If you use a wheelchair, please let the ticket team of Konzerthaus Berlin know at least one day before the concert in order to ensure the best possible service. 
 The Konzerthaus Berlin has an induction loop for hearing aids. Accessible toilets are located in close proximity to the stage entrance and at Café Konzerthaus
Tickets (free of charge) for attendants for people with severe disabilities (disability pass contains the symbol “B”) can be purchased and pre-ordered via the ticket hotline 030 20 30 9 2101 (Mon - Sun: 10:00 - 19:00), by e-mail (besucherservice@konzerthaus.de) or at the box offices in the visitor service area of the Konzerthaus Berlin (Mon - Sat: 12:00 - 18:00 / Sun and public holidays: 12:00 - 16:00).
Designated parking spaces are available on Charlottenstraße (near the stage entrance) and on Markgrafenstraße (near Taubenstraße). Arrival by public transport is possible by underground (U2, stop: Hausvogteiplatz or Stadtmitte; U5, stop: Unter den Linden; U6, stop: Stadtmitte or Unter den Linden), railway (Friedrichstraße or Brandenburger Tor) or bus (M48, 100, 147, 200, 265, 300).

St. Matthäus-Kirche

The church interior of St. Matthäus-Kirche is accessible for wheelchair users via a stair lift. This is located at the back of the church. Please let a member of church staff know and they will help you.

The galleries and toilets are not accessible for wheelchair users.